Privacy Policy
Privacy information for BerlinCandles and orders routed through the Etsy shop.
This privacy policy is the current website adaptation of the legal and shop-policy information used for BerlinCandles on Etsy. It remains a review-required draft for the public site and should be legally checked before the website relies on it as its final privacy policy.
Controller
Alina Theresa Huber
BerlinCandles
Danziger Straße 176
10407 Berlin
Germany
Phone: +49 157 35276643
Email: berlincandles.shop@gmail.com
What this website covers
This website presents BerlinCandles and directs customers to the BerlinCandles Etsy shop. Orders are currently placed through Etsy rather than through a checkout on this website.
We process personal data when you contact us directly, when you send information for a personalised product, and when you place an order through Etsy and that order has to be fulfilled, shipped, supported, or documented.
Which data may be processed
Depending on the situation, we may process:
- name
- billing and delivery address
- email address
- phone number
- order details
- delivery and support messages
- names, messages, or other content you send for personalised products
Payment information is handled through Etsy’s payment environment. According to Etsy, Etsy shops do not receive your full credit card information.
Where data is required in order to process an order, a failure to provide it may make contract performance impossible.
Why we process personal data
We process personal data in order to:
- answer enquiries and communicate with customers
- prepare, personalise, fulfil, and ship orders
- handle returns, complaints, and after-sales support
- keep legally required tax and commercial records
- protect our rights in the event of disputes or misuse
Where applicable, processing is based on Art. 6(1)(b) GDPR, Art. 6(1)(c) GDPR, and Art. 6(1)(f) GDPR.
Sharing of personal data
Personal data is shared only to the extent needed to handle an order or fulfil a legal obligation. Depending on the case, recipients may include Etsy, payment providers used inside Etsy checkout, shipping providers, technical service providers, and professional advisers.
We limit data sharing to what is necessary for the relevant purpose.
Personalised products
If you send names, messages, texts, or files for customised products, you are responsible for making sure that this material does not infringe third-party rights or violate the law.
We do not verify submitted content for legal accuracy or correctness and cannot accept liability for errors in the material supplied or approved by you.
Storage period
After a contract has been fully performed, personal data is retained for the duration of statutory warranty and retention periods, in particular under tax and commercial law, and is then deleted unless further processing is legally permitted or separately consented to.
Your rights
Subject to the legal requirements, you have the right to access, rectify, erase, restrict processing of, and receive a copy of your personal data. You also have the right to object to processing based on Art. 6(1)(f) GDPR where reasons arising from your particular situation apply.
To exercise these rights, contact us at berlincandles.shop@gmail.com .
Right to complain
You have the right to lodge a complaint with a supervisory authority if you believe that your personal data is being processed unlawfully. The competent authority for BerlinCandles is:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstr. 219
Visitor entrance: Puttkamerstr. 16 - 18 (5th floor)
10969 Berlin
Germany
Phone: +49 30 138890
Fax: +49 30 2155050
Email: mailbox@datenschutz-berlin.de
Source legal text last updated on Etsy: 22 October 2024.